Membership Specialist - Caldwell

Location: Caldwell, Idaho
Membership Specialist - Caldwell
The Caldwell YMCA opened its doors on October 27, 2005. Since that time it has become a hallmark of the community, impacting the lives of thousands of kids and families. Facility amenities include a large cardio and weight floor, full-court basketball gym, three fitness studios, and a state of the art aquatics center including a lap-pool, splash pad, pretzel slide, and lazy-river.
Membership Specialists are responsible for membership engagement and retention, processing membership paperwork and financial assistance, and maintaining accurate account records including 3rd party pay, invoicing, bank drafts, membership cancellation, and status changes. In addition, Membership Specialists assess the individual needs and interests of each potential member and match them to Y programs. 
Starting Wage Range:
$9.96 - $12.44
Applications Accepted Through:
September 24, 2018
Key Qualifications:
Must be at least 18 years old with a high school diploma. Experience in customer service required. Must have exceptional interpersonal and communication skills with varying populations and have the discretion necessary to maintain confidentiality of all member, employee, and volunteer information and files. Computer proficiency required.  Must have current CPR certification or ability to obtain within 45 days. Bilingual (English/Spanish) preferred.
Physical Requirements:
Must have the ability to sit and/or stand in a stationary position at computer work station for extended periods of time.
Schedule Requirements:
This is a full-time position. Schedule will vary based on the needs of the business and will include one weekend per month. 
Working at the Y:
The Treasure Valley Family YMCA provides a progressive work environment with great benefits, including a 9% employer-funded retirement plan after two years of service with immediate vesting, ability to make additional contributions to retirement benefits through 403(b) savings plan, high quality and affordable healthcare benefits including dental and life insurance (50% to 75% of premium is employer paid), free use of YMCA facilities for immediate family, generous paid-time off plan, and the ability to work with creative, talented and diverse individuals!
At the Y, our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Join us and help transform lives.
Application Process:
All interested staff must submit a resume and a letter of interest stating your skills and knowledge that would qualify you for this position.  
External Candidates must complete an online application.  If you have any questions regarding the position, please visit our website at or contact
Alli Miles
Human Resources Recruiting Director
1177 W. State St., Boise, ID 83702
(P) 208 344 5501 ext 209
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The Y: We're for youth development, healthy living and social responsibility.

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