Membership Specialist – Caldwell – Membership

Location: Caldwell, Idaho
Date Posted: 09-07-2017
Membership Specialist – Caldwell – Membership
Membership Specialists are responsible for membership engagement and retention, processing membership paperwork and financial assistance, and maintaining accurate account records including 3rd party pay, invoicing, bank drafts, membership cancellation, and status changes. In addition, Membership Specialists assess the individual needs and interests of each potential member and match them to Y programs. 
Starting Wage: $9.57 - $11.96
Applications Accepted Through: September 22, 2017
Key Qualifications:

Must be at least 18 years old with a high school diploma. Experience in customer service required.
Must have exceptional interpersonal and communication skills with varying populations and have the discretion necessary to maintain confidentiality of all member, employee, and volunteer information and files.  Computer proficiency required.  Must have current CPR certification or ability to obtain within 45 days.  
Bilingual preferred.  
Additional Requirements:

This is a full-time position, 40 hours per week.  This position includes membership and health benefits.  Schedule will vary based on member and department needs.  Candidates must be available Monday-Friday 8:00AM-7:00PM. Some nights and weekends will be required to meet the needs of our members and volunteers. This position serves on the Branch Leadership Team and will be required to attend leadership meetings.
Must have the ability to sit and/or stand in a stationary position at computer work station for extended periods of time. Must have ability to walk and stand for extended periods of time to facilitate tours of the building.
Application Process:

All interested staff must submit a resume and a letter of interest stating your skills and knowledge that would qualify you for this position. 
External Candidates must complete an application and submit a resume.  If you have any questions regarding the position please visit our website at or contact
Alli Miles
Human Resources Recruiting Director
1177 W. State St., Boise, ID 83702
(P) 208 344 5501 ext 209
(E) (W)
The Y: We're for youth development, healthy living and social responsibility.

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